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Quality of Care

Quality of careis the extent to which all individuals receive the right care, at the right time, every time. RAND has been conducting research on measuring and assessing quality of health care for 40 years, and RAND teams developed many of the quality measures being used around the world today. In 2005, RAND analysts produced the first national report card on quality of care in the United States.

Selected Publications, 2006 to Present

International Benchmarking of Health Care Quality: A Review of the Literature
(2010)
Nolte E

RAND, TR-738-DH, Feb 18 2010

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Assessing Care of Vulnerable Elders—Alzheimer's Disease: A Pilot Study of a Practice Redesign Intervention to Improve the Quality of Dementia Care
(2010)
Reuben DB, Roth CP, Frank JC, Hirsch SH, Katz D, McCreath H, Younger J, Murawski M, Edgerly E, Maher J, Maslow K, Wenger NS

Journal of the American Geriatric Society, [Epub Jan 26 2010], Vol. 58, No. 2, Feb 2010, pp. 324-329

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Meta-analysis: Effect of Interactive Communication Between Collaborating Primary Care Physicians and Specialists
(2010)
Foy R, Hempel S, Rubenstein L, Suttorp M, Seeling M, Shanman R, Shekelle PG

Annals of Internal Medicine, Vol. 152, No. 4, Feb 16 2010, pp. 247-258

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Electronic Health Records are Associated with Higher Quality in Primary Care Practices
(2009)
Friedberg MW, Coltin KL, Safran DG, Dresser M, Zaslavsky AM, Schneider EC

RAND Corporation, RB-9484, Oct 29 2009.  

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Assessing Patient Safety Practices and Outcomes in the U.S. Health Care System
(2009)
Farley DO, Ridgely MS, Mendel P, Teleki SS, Damberg CL, Shaw R, Greenberg DM, Haviland AM, Hussey P, Dembosky JW, Yu H, Brown JA, Pham C, Ashwood JS
RAND, TR-725-AHRQ, 2009.
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Episode-Based Performance Measurement And Payment: Making It A Reality
(2009)
Hussey PS, Sorbero ME, Mehrotra A, Liu H, Damberg CL

Health Affairs, Vol. 28, No. 5, Sept/Oct 2009, pp. 1406-1417

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Comparing Costs and Quality of Care at Retail Clinics With That of Other Medical Settings for 3 Common Illnesses
(2009)
Mehrotra A, Hangsheng L, Adams JL, Wang MC, Lave JR, Thygeson NM, Solberg LI, McGlynn EA

Annals of Internal Medicine, 2009; 151:321-328.

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Improving the Utility of Quality-of-Life Data From Men With Prostate Cancer
(2009)
Litwin MS

Journal of Clinical Oncology, [Epub July 20 2009], Vol. 27, No. 24, Aug 20 2009, [Editorial], pp. 3877-3878

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Co-Ops: A Very Tall Order
(2009)
Elizabeth A. McGlynn

The Washington Post Online [Commentary], Aug 19 2009

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Possible Outcomes of Comparative Effectiveness Research
(2009)
Brook RH

Journal of the American Medical Association, Vol. 302, No. 2, July 8 2009, pp. 194-195

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Defining High Quality Health Care
(2009)
Cooperberg MR, Birkmeyer JD, Litwin MS
Urologic Oncology, Vol. 27, No. 4, July 2009, pp. 411-416
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The Science of Health Care Reform
(2009)
Brook RH

Brook RH. The Science of Health Care Reform. Journal of the American Medical Association, Vol. 301, No. 23, June 17 2009, [Commentary], pp. 2486-2487

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Survivorship Beyond Convalescence: 48-Month Quality-of-Life Outcomes After Treatment for Localized Prostate Cancer
(2009)
Gore JL, Kwan L, Lee SP, Reiter RE, Litwin MS

Journal of the National Cancer Institute, [Epub June 9 2009], Vol. 101, No. 12, June 16 2009, pp. 888-892

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Adherence to Quality Indicators and Survival in Patients With Breast Cancer
(2009)
Cheng SH, Wang J, Lin J-L,Horng C-F, Lu M-C, Asch SM, Hilborne LH, Liu M-C, Chen C-M, Huang AT
Medical Care, Vol. 27, No. 2, Feb 2009, pp. 217-225
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A Systematic Review of Health Care Efficiency Measures
(2009)
Hussey PS, de Vries H, Romley J, Wang MC, Chen SS, Shekelle PG, McGlynn EA

HSR: Health Services Research, [Epub Jan 29 2009]

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Immigrants and Health Care Access, Quality, and Cost
(2009)
Derose KP, Bahney BW, Lurie N, Escarce JJ

Medical Care Research and Review, [Epub Jan 29 2009]

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Pay for Performance in the Hospital Setting: What Is the State of the Evidence?
(2009)
Mehrotra A, Damberg CL, Sorbero MES, Teleki SS

American Journal of Medical Quality, [Epub Dec 10 2008], Vol. 24, No. 1, Jan/Feb 2009, pp. 19-23

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Falling Short: Continued Challenges in Meeting the Mental Health Needs of Children with Special Health Care Needs
(2008)
Chandra A, Lurie N.

HSR: Health Services Research, Vol. 43, No. 3, Jun 2008, [Editorial], pp. 803-809

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When Should Measures be Updated? Development of a Conceptual Framework for Maintenance of Quality-of-Care Measures
(2008)
Mattke S.
Quality and Safety in Health Care, Vol. 17, No. 3, Jun 2008, pp. 182-186
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The National Health Plan Collaborative to Reduce Disparities and Improve Quality
(2008)
Lurie N, Fremont A, Somers SA, Coltin K, Gelzer A, Johnson R, et al.

Joint Commission Journal on Quality and Patient Safety, Vol. 34, No. 5, May 2008, pp. 256-265

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Health Care Efficiency Measures: Identification, Categorization, and Evaluation. Final Report
(2008)
McGlynn EA, Shekelle PG, Chen S, Goldman D, Romley J, Hussey P, de Vries H, Wang M, Timmer M, Carter J, Tringale C, Shanman R
AHRQ Publication No. 08.0030, Prepared by the Southern California Evidence-based Practice Center - RAND Corporation, Rockville, MD: Agency for Healthcare Research and Quality, April 2008
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How Costly Is Hospital Quality? A Revealed-Preference Approach
(2008)
Romley JA, Goldman D. Cambridge, Mass.:
National Bureau of Economic Research, Working Paper No. 13730, Jan 2008
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Improving the Quality of Health Care for Older Adults
(2008)
Research Brief

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Invisible Wounds of War: Summary and Recommendations for Addressing Psychological and Cognitive Injuries
(2008)
Tanielian T, Jaycox LH, Schell TL, Marshall GN, Burnam MA, Eibner C, Karney BR, Meredith LS, Ringel JS, Vaiana ME.
Santa Monica, Calif.: RAND Corporation, MG-720/1-CCF, 2008
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Organizing for Quality: Inside the “Black Box” of Health Care Improvement in Europe and the United States
(2008)
Research Brief

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Validating the Link Between Good Physician Process of Care and Better Health-Related Quality of Life for Patients
(2008)
Research Brief

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The Cumulative Effects of Quality Improvement for Depression on Outcome Disparities over 9 Years: Results from a Randomized, Controlled Group-Level Trial
(2007)
Wells KB, Sherbourne CD, Miranda J, Tang L, Benjamin B, Duan N.

Medical Care, Vol. 45, No. 11, Nov 2007, pp. 1052-1059

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Nonprice Competition and Quality of Care in Managed Care: The New York Market
(2007)
Liu H, Phelps CE.
HSR: Health Services Research [Epub Oct 29, 2007], Vol. 43, No. 3, Jun 2008, pp. 971-987
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Cost-Effectiveness of Quality Improvement Programs for Patients with Subthreshold Depression or Depressive Disorder
(2007)
Wells KB, Schoenbaum M, Duan N, Miranda J, Tang L, Sherbourne C.
Psychiatric Services, Vol. 58, No. 10, Oct 2007, pp. 1269-1278
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Problem-Oriented Reporting of Consumer Evaluations of Healthcare
(2007)
Elliott MN, Beckett MK, Kanouse DE, Hambarsoomians K, Bernard S.
Medical Care Research and Review [Epub Aug 23, 2007], Vol. 64, No. 5, Oct 2007, pp. 600-614
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Quality by Any Other Name? A Comparison of Three Profiling Systems for Assessing Health Care Quality
(2007)
Kerr EA, Hofer TP, Hayward RA, Adams JL, Hogan MM, McGlynn EA, Asch SM.
HSR: Health Services Research, [Epub April 27, 2007], Vol. 42, No. 5, Oct 2007, pp. 2070-2087
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The Influence of Staffing Characteristics on Quality of Care in Nursing Homes
(2007)
Castle NG, Engberg J.
HSR: Health Services Research [Epub Feb 26, 2007], Vol. 42, No. 5, Oct 2007, pp. 1822-1847
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The Quality of Ambulatory Care Delivered to Children in the United States
(2007)
Mangione-Smith R, DeCristofaro AH, Setodji CM, Keesey J, Klein DJ, Adams JL, Schuster MA, McGlynn EA.
The New England Journal of Medicine, Vol. 357, No. 15, Oct 2007, pp. 1515-1523
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Relationship Between Number of Medical Conditions and Quality of Care
(2007)
Higashi T, Wenger NS, Adams JL, Fung C, Roland M, McGlynn EA, Reeves D, Asch SM, Kerr EA, Shekelle PG.
New England Journal of Medicine, Vol. 356, No. 24, Jun 2007, pp. 2496-2504
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Does Ambulatory Process of Care Predict Health-Related Quality of Life Outcomes for Patients with Chronic Disease?
(2007)
Kahn KL, Tisnado DM, Adams JL, Liu H, Chen W, Hu FA, Mangione CM, Hays RD, Damberg CL.
Health Services Research, Vol. 42, No. 1 (Part 1), Feb 2007, p. 63
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Consumer-Directed Health Care: Early Evidence Shows Lower Costs, Mixed Effects on Quality of Care
(2007)
Research Brief

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Measuring the Benefits from Research
(2007)
Research Brief

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Redesigning Health Systems for Quality: Lessons from Emerging Practices
(2006)
Wang MC, Hyun JK, Harrison MI, Shortell SM, Fraser I.

Joint Commission Journal on Quality and Patient Safety, Vol. 32, No.11, Nov 2006, pp. 599-611

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Will Financial Incentives Stimulate Quality Improvement? Reactions from Frontline Physicians
(2006)
Teleki SS, Damberg CL, Pham C, Berry SH.

American Journal of Medical Quality, Vol. 21, No. 6, Nov/Dec 2006, pp. 367-374

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Consumer-Directed Health Care: Early Evidence About Effects on Cost and Quality
(2006)
Buntin MB, Damberg C, Haviland A, Kapur K, Lurie N, McDevitt R, Marquis MS.
Health Affairs, Oct 2006 (Web Exclusive), pp. w516-w530
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The Quality of Pharmacologic Care for Adults in the United States
(2006)
Shrank WH, Asch SM, Adams J, Setodji C, Kerr EA, Keesey J, Malik S, McGlynn EA.
Medical Care, Vol. 44, No. 10, Oct 2006, pp. 936-945
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Accuracy of Hospital Report Cards Based on Administrative Data
(2006)
Glance LG, Dick AW, Osler TM, Mukamel DB.

Health Services Research, Vol. 41, No. 4, Aug 2006, pp. 1413-1437

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Patients’ Global Ratings of Their Health Care Are Not Associated with the Technical Quality of Their Care
(2006)
Chang JT, Hays RD, Shekelle PG, MacLean CH, Solomon DH, Reuben DB, Roth CP, Kamberg CJ, Adams J, Young RT, Wenger NS.
Annals of Internal Medicine, Vol. 144, No. 9, May 2006, pp. 665-672
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Systematic Review: Impact of Health Information Technology on Quality, Efficiency, and Costs of Medical Care
(2006)
Chaudhry B, Wang J, Wu S, Maglione M, Mojica W, Roth E, Morton SC, Shekelle PG.

Annals of Internal Medicine, Vol. 144, No. 10, May 2006, pp. E12-E22, W1-W18

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Improving Quality of Care and Promoting Health Care System Change: The Role of Community-Based Coalitions
(2006)
Lara M, Cabana MD, Houle CR, Krieger JW, Lachance LL, Meurer JR, Rosenthal MP, Vega I.

Health Promotion Practice, Vol. 7, No. 2 (Suppl), Apr 2006, pp. 87S-95S

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Preventive Care for Children in the United States: Quality and Barriers
(2006)
Chung PJ, Lee TC, Morrison JL, Schuster MA.

Annual Review of Public Health [Epub Sept 8, 2005], Vol. 27, Apr 2006, pp. 491-515

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Who Is at Greatest Risk for Receiving Poor-Quality Health Care?
(2006)
Asch SM, Kerr EA, Keesey J, Adams JL, Setodji CM, Malik S, McGlynn EA.
New England Journal of Medicine, Vol. 354, No. 11, Mar 2006, pp. 1147-1156
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Results of the National Initiative for Cancer Care Quality: How Can We Improve the Quality of Cancer Care in the United States?
(2006)
Malin JL, Schneider EC, Epstein AM, Adams J, Emanuel EJ, Kahn KL.
Journal of Clinical Oncology [Epub Jan 9, 2006], Vol. 24, No. 4, Feb 2006, pp. 626-634
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Quality Primary Care Requires More Than Insurance
(2006)
Seid M, Stevens GD

Santa Monica, CA: RAND Corporation, RB-9170, Jan 2006

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A Review of Current State-Level Adverse Medical Event Reporting Practices: Toward National Standards
(2006)
Beckett MK, Fossum D, Moreno CS, Galegher J, Marken RS.

Santa Monica, Calif.: RAND Corporation, TR-383-AHRQ, 2006

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Effects of Medicare’s Prospective Payment System on the Quality of Hospital Care
(2006)
Research Brief

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Measuring the Quality of Cancer Care: The National Initiative for Cancer Care Quality (NICCQ)
(2006)
Research Brief

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The First National Report Card on Quality of Health Care in America
(2006)
Research Brief

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Three Steps for Improving the Quality of Mental Health Care in the United States
(2006)
Research Brief

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